I feel like that company is mickey mouse amateur hour. After 4 telecoms with customer service and two with the ,so called, tech reps. After 4 telecoms with customer service and two with the ,so called, tech reps.I have the exact same problem with my Sirius unit this week. I just gave up...again tomorrow..."Hope springs Eternal" I have the exact same problem with my Sirius unit this week. I just gave up...again tomorrow..."Hope springs Eternal"The reason you lost the "last channel listened to" is because they swapped you SDARS receiver out snd there was no channel last listened to, just the "prieview channel".
Everything else works fine except for the Sat, which just continues to show "Acquiring Signal" and play my one stuck channel. I tried sending a signal refresh per Sirus XM's instructions, but that didn't seem to change anything.
Sirius phone reps have never heard of this, so they blame it on a broken radio.
MB service department will rip your car apart, pulling the headliner out, checking the antenna connections etc.
Anyone have an idea of how to force a reset or do anything else? Look here: https://mbworld.org/forums/e-class-w...Basicially this is how it happens: 1.
Our Sat radio system was designed to handle about 140 stations. When Sirius does a free preview week, they push thru about 160 stations free. Our radios don't know where to place all that additional data so it puts it everywhere and it gags and locks up, displaying the freak out screen with your EIN and their phone number, and remains locked on the last station you were listening to. Mercedes service departments claim they have never heard of this, so they blame it on Sirius.